Shipping Policy
Processing Time
1–2 business days (Monday–Friday, excluding US holidays).
Shipping Methods & Estimates
| Service | Delivery Time | Cost |
|---|---|---|
| Standard | 3–7 business days | 45+) – pillows: free always |
| Expedited | 2–3 business days | Calculated at checkout |
Note: Pillows may ship in a compressed box. Allow up to 48 hours for pillow to fully expand after opening.
Tracking
Provided once order ships. Allow 24 hours for updates.
Restrictions
-
USA only (including Alaska, Hawaii)
-
No P.O. boxes, APO/FPO, or US territories (Guam, PR, etc.)
Undeliverable Packages
If returned due to incorrect address or unclaimed, you pay to re‑ship.
Lost or Damaged
If damaged, refuse delivery or contact us within 48 hours with photos. Lost packages – we will work with the carrier.